Due to the nature of custom and personalized items, I do not accept returns, refunds, or exchanges on these items. 

 If there is an error on my part, please do contact me within FIVE (5) business days of receipt of item.

Shipping varies on custom made items.  Refer to the listing description for the expected time frame for your order.  If you order multiple items with varying shipping dates,  the items WILL SHIP TOGETHER according to the longest wait listed.  If you need a particular item sooner, please check it out separately.